Remote is fucked up. We’re here to fix it and design a new approach to remote-first teams from scratch.
Communication is the glue connecting people in teams, departments, products, etc. Therefore, the tools we use for remote communication should work as a glue to keep us connected and present as if we were in the office.
Live communication has many invisible threads that keep us connected. When we work remotely those threads get torn apart and we need to weave new ones to stay in the know of ongoing events, projects, and tasks. That’s why we try to compensate for them with a large number of emails, meetings, voice messages, and calls. We just want to be connected again.
In a nutshell, the problem is that the people from remote teams are disconnected, poorly connected or overconnected today. At least they are not as connected as when they sit and work together in the same room.
Being connected is the biggest challenge we’ve faced since the start of the pandemic and the rise of remote communication in our teams. So far, the tools we use today are not helping us cope with this problem.
Lack of information causes a distorted view of the occurring projects and processes
Can’t find any necessary information: files, links, emails, meeting notes, latest agreements, etc.
Have to deal with communication problems instead of getting a job done
As a result people who are disconnected or poorly connected get fired because they didn’t do their job well and didn’t make any progress.
Always online, even on the go or vacation
Holding 3-5 calls a day → Zoom fatigue
Distracted by continuous notifications
Can’t focus on the current tasks
Have a lack of time for getting a job done
As a result people who are overconnected burn out and quit the job.